Frequently Asked Questions
Once you’re ready to book, we’ll send over an invoice and a booking agreement. A 50% deposit is usually required to secure your date, with the balance due before or on the day of the event. Payment is by bank transfer.
Every job is different, so we’ll send a tailored quote by email once we know a few details. If you have a specific budget, let us know — we’ll do our best to help. A pricing guide is available here.
Generally, no — unless the charity has directly supported our families. If you share your budget, we may be able to recommend a more affordable photographer.
A 50% reservation fee may be payable if not already paid. Up to 100% of the balance may be due depending on the notice period and specifics of the booking.
We don’t offer these services directly, but for existing clients we’re happy to recommend trusted providers.
Yes — basic editing (colour correction, tone, and exposure) is included. Extra retouching is available at £75/hour. Specialist editing can be outsourced at cost plus a small admin fee.